FAQ Q1,How can I get CONAl updating products catalog? A1:1-Pleae contact our sales manger salesQl: How can I get Cto ask them for it; 2-Self-downloa from CONAl official website;
Q2,How can we pay for trail order or sample? A2:There is some option foryour select: Paypal, Western Union, Wise, Alipay, Cash by USD or CNY or EUR;
Q3, Can I have a sample for testing? A3:Yes, we offer the charge sample, sample will be 20% higher than offer, and this parts will be back in the bulk order.
Q4,Can I add my logo on the elevator parts? A4:Yes, we do OEM and ODM service with MOQ required to our valued customer. Meanwhile please share us the Trademark authorization letter for avoid any problem in the near future.
Q5,How can I enjoy CONAl's after-service? A5:Actually, after you cooperate with CONAl, We are ready to provide after-sales serivce at any time.
Q6,Do you have inspection procedures for elevator parts? A6:100% self-inspection before packing.
Q7,Can we mix the 20GP container ? A7:Yes,ifthe items are meet our min order qty.
Q8,How can I place the order to you? A8:Here is our order SOP: 1--Email our sales manager to talk the order detail; 2--Sending the Proforma Invoice with deal price foryour payment;3--Production the cargo and ready to shipment; 4-FOB team,the shipment will be send out by your named forwarder; CIF term, we will handle with all process by our side for shipment.
Q9,What is the delivery time of the parts? A9:According to the inventory of different parts, the delivery time is also different;if its in stock, within 3-7 days delivery time; and delivery within 7-30 days if no stock available;